Privacy Policy
Last updated: December 2024
Introduction
At S.S HNI TRADER'S, we are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.
We understand that your privacy is important, and we take our responsibility to protect your information seriously. This policy applies to all users of our platform and services.
Information We Collect
We collect information that you provide directly to us, including but not limited to:
- Full name and contact details (phone number, email address)
- Demat account information and trading preferences
- Financial information necessary for account opening and trading
- Communication records and correspondence with our team
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our trading services
- To process your transactions and manage your account
- To send you important updates, notifications, and market insights
- To improve our services and develop new features
- To comply with legal and regulatory requirements
- To prevent fraud and ensure platform security
Communication Consent
By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR (Interactive Voice Response), and RCS (Rich Communication Services) messaging. These calls and messages may be made to:
- Remind you of any relevant updates or activities regarding your account
- Provide market insights and trading opportunities
- Share important regulatory or compliance information
- Offer customer support and assistance
- Conduct satisfaction surveys and gather feedback
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure servers and firewalls to prevent unauthorized access
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With regulatory authorities and government agencies as required by law
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets (with prior notice to you)
- To protect our rights, property, or safety, or that of our users
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service provider
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: